Update from Administrator – June 10, 2020

Update from Administrator – June 10, 2020

As always, our team and I hope this email finds you safe and healthy. We continue to offer our weekly conference call for families and FaceTime calls, Zoom meetings, and window visits for you and your loved ones.

From the beginning of this crisis, we have implemented extensive infection control measures to protect residents. I have listed those in many past emails, our weekly “Town Hall” conference calls, and this information remains on our website. As always, if you would like any details on them, please let me know via Info@marlboroughhillsrhcc.com

Marlborough Hills Specific COVID Metrics as of 6/10/2020:

CONFIRMED COVID POSITIVE

Residents 8                Staff: 24

 

COVID GRADUATES (medically cleared after testing positive)

Residents 99              Staff 54

 

We have purchased and now have an additional 15 Samsung Galaxy Tablets to assist in providing virtual visits during this challenging time.

Please continue to use our special email address Info@marlboroughhillsrhcc.com to request virtual visits, outdoor social distancing visits, or ask questions.

As some States ease restrictions, we too have now begun receiving guidance on easing restrictions to include Guidelines for Outdoor Social Distancing Visits.

Guidelines for Outdoor Social Distancing Visits

This facility is pleased that we are now able to facilitate outdoor social distancing visits between you and your loved one.  We recognize how stressful the visitor restrictions have been on our residents and their families/friends and we want this to be a successful and safe opportunity for all.   Procedures have been established with guidance from the MA. Dept. of Public Health, the MA. Dept. of Epidemiology and State Long Term Care Ombudsman Office and must be adhered to for the safety of our residents.

Guidelines

–All visits must be scheduled in advance and will take place in a designated area.

–The visitor must have their temperature taken and answer simple questions prior to the resident coming out for the visit.

The resident and their visitor(s) must always wear a facial mask.

–Social distancing must be maintained throughout the entire visit. This means that the resident and their visitor(s) must always be at least six (6) feet apart.

–Person to person contact between the resident and visitor(s) is prohibited.

–No items may be transferred between visitor(s), residents and staff.

–The visits will be for a maximum of thirty (30) minutes.

–The maximum number of visitors allowed at one time is two (2).

–Visits will only be scheduled before sundown.

–A facility staff member will be required to remain with the resident and visitor(s) at all times

To schedule an outdoor social distancing visit, you can email our Recreation Director Linda at recreation@marlboroughhillsrhcc.com or call us at 508.485.4040 and the receptionist can see what times are available.

 

Our next “Town Hall” meeting is scheduled for tomorrow evening, Thursday, 6/11 at 5:00pm and we will discuss more detailed information on center updates.

June 10, 2020 A Healthier Approach To Caring